What RPLY does for you
RPLY has one job: make sure a missed call still turns into a paying customer. Everything below is there for that.
Never lose a customer because you missed the call
Instant text back
Every unanswered call gets a reply in seconds, in your business name and your tone of voice.
AI receptionist
Answers using only the hours, services, prices and policies you configure. It never invents an answer.
Urgent and hot-lead alerts
Emergencies and high-value jobs are flagged and pushed to you first instead of sitting in a list.
Turn missed calls into booked jobs
Live booking
Offers genuine open slots from your calendar, prevents double booking and confirms with the customer.
Estimates and orders
Ballpark pricing inside the guardrails you set, photo intake for trades, and SMS ordering for food businesses.
Lead pipeline
Every conversation moves through clear stages, with follow-ups, callbacks and won or lost outcomes.
Keep your whole team in the loop
Team routing and handoff
Assign jobs to the right person, and let anyone step into a conversation the moment a human is needed.
Searchable history
Every call, message, quote and booking for a customer sits on one timeline you can search instantly.
Recovered revenue reporting
See how many customers you recovered, what they were worth, and which calls would otherwise have been lost.
You set the rules. RPLY follows them
Messaging compliance
STOP and HELP handling, opt-out records, quiet hours and clear business identification from day one.
Your data stays yours
Each business is isolated at the database level, and you can export or delete your account at any time.
Approval rules
Decide what RPLY answers on its own, what waits for your approval, and what always goes to a person.