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For local service businesses and busy teams

Turn missed calls into conversations,
bookings and customers.

When you cannot answer, RPLY texts the caller, learns what they need, then books, estimates, or hands the conversation to your team.

30 days free · no card needed to start · cancel any time

Missed call

(555) 123-4567

Hi! Sorry we missed your call to ABC Plumbing. What can we help with?

My water heater is leaking.

That sounds urgent — I've flagged this for the team. What's the address?

412 Oak Street

We can be there at 10:30 AM, 1:00 PM or 3:30 PM. Which works best?

Booked · example conversation

More conversations

Missed calls get answered.

More bookings

Real slots offered, then confirmed.

Customers retained

Reviews and come-back reminders.

Less revenue lost

Quiet leads chased, not forgotten.

Getting started

  1. 1

    Connect your business phone.

    Link your own number so missed calls reach RPLY.

  2. 2

    Teach RPLY your business.

    Your services, hours and what to say — then practise before going live.

  3. 3

    Start recovering missed calls.

    Missed callers get a text back and you see what needs you.

From missed call to repeat customer

One path, start to finish. RPLY keeps it moving while you work.

  1. STEP 1

    Missed call

    You're on a job, with a customer, or closed.

  2. STEP 2

    RPLY responds

    A text goes back in seconds, in your name.

  3. STEP 3

    Customer qualified

    What they need, where, and how urgent.

  4. STEP 4

    Booked or estimate

    A real slot on your calendar, or a price.

  5. STEP 5

    Follow-up

    Quiet leads get a nudge until they answer.

  6. STEP 6

    Customer retained

    Review asked, come-back reminder later.

See it happen

Pick a sample business, then reply like a customer would. This is a scripted demo with made-up businesses and sample times — the real RPLY answers from your own services, hours and approved prices.

Missed call at Evergreen Plumbing

  1. 1Customer calls — nobody can pick up
  2. 2Your business texts them back in seconds
  3. 3They explain what they need
  4. 4Details, urgency and service are captured
  5. 5It books into your real calendar, or hands it to you

In the demo: that could have been a lost call.

Urgency, address, and service time captured.

Evergreen Plumbing

Text message · demo, nothing is sent

Now: Wants appointment

What's doing the work

Instant text back

Every unanswered call gets a friendly SMS within seconds — day, night or weekend.

AI receptionist

Answers questions using only your hours, services, prices and policies. Never invents anything.

Live booking

Offers real open slots, prevents double booking and sends confirmations and reminders.

Quotes & orders

Instant ballpark estimates, photo intake and SMS ordering for food businesses.

Leads recovered

See exactly how many customers — and how much revenue — you saved this week.

Compliance built in

STOP handling, opt-out records, quiet hours and business identification from day one.

Set up for your trade

Pick your trade and the questions, services and follow-ups are already written for you.

🔧 Plumber🚗 Auto repair💇 Hair salon🍕 Restaurant🧽 Cleaning company🛻 Towing🏗️ General contractor⚖️ Law firmAll 48 trades

One monthly price, no contract

Every plan includes the text back, the assistant, booking, quotes and the compliance rules. Plans differ by how many customer conversations, team members and locations you need.

Starter

$59/month

Up to 100 customer conversations a month · 2 team members · 1 location. Then $0.50 per additional conversation.

  • 1 location & 1 connected number
  • Automatic missed-call text-back
  • Two-way SMS conversations
  • Basic conversation automation
MOST POPULAR

Pro

$129/month

Up to 250 customer conversations a month · 5 team members · 1 location. Then $0.50 per additional conversation.

  • Everything in Starter
  • Up to 5 team members
  • Intelligent natural-language conversations
  • Smart receptionist replies

Business

$249/month

Up to 750 customer conversations a month · 15 team members · 3 locations. Then $0.50 per additional conversation.

  • Everything in Pro
  • Up to 3 locations & multiple numbers
  • Up to 15 team members
  • Location-specific automations

The trial lasts 30 days, requires no payment method, and ends without a charge. Choose a paid plan from Billing if you want to continue. Compare the plans in full.

Questions owners ask

Never lose a customer because you missed their call.

30 days free. No payment method needed to start.

How we handle your data

  • Your customers remain your customers. Your contacts and conversations belong to your business.
  • We do not sell customer lists or share your customer data with other businesses.
  • Human takeover is always available — open a conversation and automation pauses.
  • Replies are built from the business information, services and tone you configure.
  • Customers can opt out of texts at any time by replying STOP, and are never messaged again.
  • You decide what sends automatically, what waits for your approval and what goes to a person.